PRIVACY POLICY

Privacy Policy

  1. Introduction
    Welcome to Rooted in Wood Designs (PTY) LTD  .

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

  1. Information We Collect
  • Personal Information:We may collect personal information that you provide directly, such as your name, email address, phone number, billing information, and shipping address when you make a purchase or contact us.
  • Usage Data: We collect information about how you use our website and services, including IP addresses, browser types, pages visited, and other usage statistics.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze site traffic, and gather information about your preferences.
  1. How We Use Your Information
  • To Provide Services: We use your personal information to process orders, deliver products, and provide customer support.
  • To Improve Our Services: We analyze usage data to improve our website, products, and services, and to understand customer preferences.
  • To Communicate with You: We may use your contact information to send you updates, promotional materials, and other information related to our services. You can opt out of receiving marketing communications at any time.
  1. How We Share Your Information
  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  1. Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

  2. Your Choices and Rights
  • Access and Update: You may access and update your personal information by logging into your account or contacting us directly.
  • Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in the emails or by contacting us.
  • Cookies: You can manage cookie preferences through your browser settings. Note that disabling cookies may affect your ability to use certain features of our website.
  1. Third-Party Links
    Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such sites. We encourage you to review the privacy policies of any third-party sites you visit.

  2. Children’s Privacy: Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

  3. Changes to This Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services following any changes constitutes your acceptance of the revised Privacy Policy.

  4. Contact Us: If you have any questions or concerns about this Privacy Policy or our practices, please contact us