Terms of Service

1. Introduction

   Welcome to Rooted in Wood Designs (PTY) LTD  

These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Changes to Terms

   We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services following any changes constitutes your acceptance of the new Terms.

3. Use of Our Services

• Eligibility: You must be at least 18 years old to use our services.
• Account: You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

4. Product Information and Availability

• Descriptions: We strive to ensure that our product descriptions and images are accurate. However, we do not warrant that product descriptions or other content are error-free.
• Availability: All products and services are subject to availability. We reserve the right to discontinue any product or service without prior notice.

5. Orders and Payments

• Order Acceptance: Your order is subject to acceptance by us. We may refuse or cancel any order at our discretion.
• Payment: Payments are processed through secure payment gateways. You agree to provide accurate and complete payment information.

6. Shipping and Delivery

• Shipping: We will process and ship your order according to our shipping policies. Delivery times may vary based on location and availability.
• Risk of Loss: Risk of loss or damage to the product passes to you upon delivery.

7. Returns and Refunds

• Returns: You may return products in accordance with our return policy. Certain items may be non-returnable.
• Refunds: Refunds will be issued to the original payment method. Processing times may vary.

8. Intellectual Property
   All content, including text, images, logos, and trademarks, on our website is the property of Rooted in Wood Designs (PTY) LTD or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.
   
   
9. Limitation of Liability
   To the maximum extent permitted by law, Rooted in Wood Designs (PTY) LTD is not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services.
   
   
10. Indemnification
    You agree to indemnify and hold harmless Rooted in Wood Designs (PTY) LTD its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of or in connection with your use of our website or services.
    
    
11. Governing Law
    These Terms are governed by and construed in accordance with the laws of South Africa without regard to its conflict of law principles.
    
    
12. Dispute Resolution
    Any disputes arising under these Terms will be resolved through binding arbitration in accordance with the rules of [Arbitration Association]. The arbitration will take place in South Africa